Troubleshooting

On non Windows NT-based systems (i.e. Windows 95/98/ME) drive communication will occur through the use of the ASPI-layer. Make sure your ASPI layer is properly installed. If necessary download the latest ASPI-layer from the Adaptec website (http://www.adaptec.com) and optionally use the 'ASPI Check'-utility to verify that ASPI is fully operational.

On Windows NT-based systems (i.e. Windows NT/2000/XP) SPTI will be used by default for drive communication. SPTI requires administrator privileges. If SPTI initialization fails, an attempt will be made to initialize the ASPI-layer. Note that the ASPI-layer requires a separate installation, while SPTI is part of the operating system.

Problems have been reported when a drive is connected to some brands of add-on IDE controllers (i.e. instead of using the primary or secondary IDE controller, the drive is connected to a tertiary (or higher) IDE connector). These problems manifest itself as corrupted Manufacturer IDs, 'Media code'-blocks that contain all zeros ... If you encounter similar problems you can try enabling the 'Only partially retrieve...'-option. This will have no adverse effects on disc identification other than the fact that the 'Media code'-block is incomplete and the inability to identify recording speeds above 8x for DVD+R/+RW media.

Alternatively, you can also connect your DVD writer to another IDE port.

When this option is enabled, following warning will be shown :

** WARNING : 'Media Code'-Block Is Only Partially Retrieved

In case of problems you can contact the author at DVD.Identifier@pi.be